Terms and Conditions
Please read and agree to these terms and conditions before accessing our services. By using NovaTech Solutions services, you automatically accept these terms.
General Terms
1. No Refunds
Double-check all details before making payment. All sales are final with no refunds under any circumstances.
2. Order Processing Time
Between 1 minute and 3 hours. Processing times may vary during peak periods or network maintenance.
3. Bonus Services
Enjoy discounts on 54+ IT & branding services including software installation, CV writing, and web development.
4. Data Validity
Data lasts 3 months and rolls over with your next purchase. No data wastage with our rollover system.
5. Weekend Service
We operate on Saturdays and Sundays. Full service availability 7 days a week for your convenience.
Important Usage Rules
- 6. Join our official WhatsApp channel to receive updates, promotions, and important service announcements.
- 7. Do not advertise our products on social media. Share privately with friends or family only. Violation results in service denial.
- 8. Do not pay for a plan and then contact the telecom provider for a reversal. You will be denied service permanently.
- 9. Never use our brand name to promote groups, schemes, or personal programs. Legal action may be taken.
- 10. Always notify us once your data has been received. This helps us track delivery and improve service quality.
- 11. Orders are final—no cancellations, no corrections, and no refunds after processing begins. Double-check before ordering.
- 12. When referring friends, use only our official website or Linktree URL. This ensures authentic service delivery.
- 13. Data delivery is not instant. It may take up to 1 hour or more during high traffic periods. Please be patient.
- 14. Avoid buying data for SIMs with borrowed airtime or data—they may forfeit the bundle automatically without recovery.
Unsupported SIM Types (No Refunds Issued)
We do not provide services for the following SIM card types. No refunds will be issued:
- Agent SIM
- Merchant SIM
- EVD SIM
- TurboNet SIMs
- Broadband SIMs
- Blacklisted SIMs
- Roaming SIMs
- Company/Group SIMs
- Different Network SIMs
- Wrong or Invalid Numbers
Violation Consequences
We reserve the right to withdraw services from any user who violates these terms.
Immediate Actions:
- Account suspension
- Service termination
- Permanent blacklisting
Legal Actions:
- Brand name misuse prosecution
- Fraud case reporting
- Damages recovery
Thank You for Choosing NovaTech Solutions
Ghana's Data Market Leader!
By using our services, you agree to these terms and conditions. We're committed to providing reliable, affordable, and quality digital services to all our customers.
Last updated: January 2025
Back to Home
